Technological University of Nezahualcoyotl
Teacher: Edmundo Ortiz
Students: Miriam Hernandez Reyes
Jacqueline
Hermoso García
Course: Teacher’s
VIII
“Students- centred learning”
|
Topic: Emotional intelligence
"Emotional intelligence is the ability to
perceive emotions, to access and generate emotions so as to assist thought, to
understand emotions and emotional knowledge, and to reflectively regulate
emotions so as to promote emotional and intellectual growth."
- Mayer &
Salovey, 1997
How brain works: emotions J L
The following steps
describe the five components of
emotional intelligence at work, as developed by Daniel Goleman. Goleman is a science
journalist who brought "emotional intelligence" on the bestseller
list and has authored a number of books on
the subject, including "Emotional Intelligence," "Working With
Emotional Intelligence," and, lately, of "Social
Intelligence: The New Science of Human Relationships."
An article on the
relation between Goleman and the psychological research communitiy appeared
in Salon, on June 28, 1999.
The
Five Components of Emotional Intelligence
Self-awareness. The ability to recognize and understand personal moods
and emotions and drives, as well as their effect on others. Hallmarks* of
self-awareness include self-confidence, realistic self-assessment, and a
self-deprecating sense of humor. Self-awareness depend on one's ability to
monitor one's own emotion state and to correctly identify and name one's emotions.
The Five Components of Emotional Intelligence
Self-awareness. The ability to recognize and understand personal moods
and emotions and drives, as well as their effect on others. Hallmarks* of
self-awareness include self-confidence, realistic self-assessment, and a
self-deprecating sense of humor. Self-awareness depend on one's ability to
monitor one's own emotion state and to correctly identify and name one's emotions.
Self-regulation.The ability to
control or redirect disruptive impulses and moods, and the propensity to
suspend judgment and to think before acting. Hallmarks include trustworthiness
and integrity; comfort with ambiguity; and openness to change.
Internal motivation. A passion to work
for internal reasons that go beyond money and status -which are external rewards, - such as an inner vision of
what is important in life, a joy in doing something, curiosity in learning,
a flow that comes with being immersed in an activity.
A propensity to pursue goals with energy and persistence. Hallmarks include a
strong drive to achieve, optimism even in the face of failure, and
organizational commitment.
Empathy. The ability to
understand the emotional makeup of other people. A skill in treating people
according to their emotional reactions. Hallmarks include expertise in building
and retaining talent, cross-cultural sensitivity, and service to clients and
customers. (In an educational context, empathy is often thought to include, or
lead to, sympathy, which implies concern, or care or a wish to soften negative
emotions or experiences in others.) See also Mirror
Neurons.
It is important to note that empathy does not necessarily imply compassion. Empathy can be 'used' for compassionate or cruel behavior. Serial killers who marry and kill many partners in a row tend to have great emphatic skills!
It is important to note that empathy does not necessarily imply compassion. Empathy can be 'used' for compassionate or cruel behavior. Serial killers who marry and kill many partners in a row tend to have great emphatic skills!
Social skills. Proficiency in
managing relationships and building networks, and an ability to find common
ground and build rapport. Hallmarks of social skills include effectiveness in
leading change, persuasiveness, and expertise building and leading teams.
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